Testimonials
What patients are saying about MD Connected
Deb Beck
1. March, 2025.
Doctors Queenette Asuquo and Judy Peter's are fantastic doctors! They are both detailed, compassionate, and care about their patients! Amy, the Nurse is outstanding! She is very caring, professional and detail oriented. A definate asset to your doctor's and the clinic! The young gal who sometimes works on the reception desk does not go above and beyond in helping clients. Having said all of this, the clinic does not run smoothly. Amy cannot do the role of both Admin and Nurse. I have spent hours observing the clinic because there is no direct phone number to reach anyone. The 1-800 number doesn't work, calls are not returned. I go in person for everything. As far as I can tell, there are absolutely no procedures in place for how things get done. Two pharmacies have told me to get hard copy prescription forms because they know that their faxes go into cyber space and are never acknowledged. I could provide more thoughts on my observations, but don't want to take up space here.
Deb Beck
1. March, 2025.
Doctors Queenette Asuquo and Judy Peter's are fantastic doctors! They are both detailed, compassionate, and care about their patients! Amy, the Nurse is outstanding! She is very caring, professional and detail oriented. A definate asset to your doctor's and the clinic! The young gal who sometimes works on the reception desk does not go above and beyond in helping clients. Having said all of this, the clinic does not run smoothly. Amy cannot do the role of both Admin and Nurse. I have spent hours observing the clinic because there is no direct phone number to reach anyone. The 1-800 number doesn't work, calls are not returned. I go in person for everything. As far as I can tell, there are absolutely no procedures in place for how things get done. Two pharmacies have told me to get hard copy prescription forms because they know that their faxes go into cyber space and are never acknowledged. I could provide more thoughts on my observations, but don't want to take up space here.
Deb Beck
1. March, 2025.
Doctors Queenette Asuquo and Judy Peter's are fantastic doctors! They are both detailed, compassionate, and care about their patients! Amy, the Nurse is outstanding! She is very caring, professional and detail oriented. A definate asset to your doctor's and the clinic! The young gal who sometimes works on the reception desk does not go above and beyond in helping clients. Having said all of this, the clinic does not run smoothly. Amy cannot do the role of both Admin and Nurse. I have spent hours observing the clinic because there is no direct phone number to reach anyone. The 1-800 number doesn't work, calls are not returned. I go in person for everything. As far as I can tell, there are absolutely no procedures in place for how things get done. Two pharmacies have told me to get hard copy prescription forms because they know that their faxes go into cyber space and are never acknowledged. I could provide more thoughts on my observations, but don't want to take up space here.
Thulasi B M
1. March, 2025.
One of the best docs in there.
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UPDATED PATIENT PORTAL
MD Connected and TelemedMD have come together to create an improved patient experience and app. It is easier than ever to access a doctor or specialist.
If you are an existing MD Connected patient, we have already created your account for you. You simply need to access it by resetting your password with the “Forgot Password” button using your registered email.
For all new patients, please click the “Log In/Register” button and follow the steps to create a new account.
University Health Insurance Plan (UHIP)
University Health Insurance Plan (UHIP)
1. Have your UHIP Member ID and Policy # available so the MD Connected patient care team can verify your coverage eligibility.
2. Please complete the UHIP claim authorization form provided below and email it to admin@mdconnected.ca.
Guard.Me International Insurance
1. Have your Guard.Me policy card ready so the MD Connected patient care team can verify your coverage eligibility.
2. Please complete the MD Connected authorization form provided below and email it to admin@mdconnected.ca.
MSH International (Intrepid 24/7)
1. When using this service, you or your guardian can call Intrepid 24/7 prior to seeking an appointment, and their customer care team will direct you to a contracted clinic.
2. Intrepid 24/7 will fax over the pre-authorization forms. If the forms have not been received by MD Connected you must call the insurer to fax the Verification of Benefits to us.
3. You or your guardian must present your Intrepid 24/7 policy card upon arrival so that our patient care team can verify that you have eligible coverage and sign the authorization forms.
Blue Cross (IFH Refugee)
1. You must provide one of the below forms. As long as you have coverage, which can be validated by an MD Connected customer care team member, your visit can proceed.
a. A refugee protection claimant document (RPCD) with photo.
b. An interim federal health program certificate (IFHC).